From Bangkok Workshop to Customer Floor: How FERSMEK Delivers Turnkey Systems
Delivering a custom automation system to a manufacturing facility is not just an engineering challenge — it is a logistics and coordination challenge. Every FERSMEK installation follows the same five-phase process, whether the destination is Bangkok, Sydney, or Auckland.
This article describes that process, why each phase matters, and what customers can expect from the moment a purchase order is placed to the moment FERSMEK engineers hand over a running system and get on a plane home.
Design & Fabrication in Bangkok
All mechanical fabrication, electrical panel assembly, and software development happen at FERSMEK's Bangkok facility. This is not a subcontract arrangement — the engineers who design the system build it.
By the time a machine or control panel leaves our workshop, every cable is labelled, every field device is wired, and every software function has been executed at least once on the bench. We pre-wire systems to match the exact on-site topology so that installation is a connection exercise, not a discovery exercise.
Working entirely in-house also means that design changes — which happen in every project — do not get lost in translation between a design office and a fabrication shop.
Factory Acceptance Test (FAT)
Before any system leaves Bangkok, it goes through a structured Factory Acceptance Test at our facility. The customer is invited — either in person or via video link — to witness the FAT and sign off on each test case.
The FAT scope depends on the project, but typically covers: all PLC and SCADA program functions, all safety functions and interlocks, HMI navigation and alarming, integration with any customer-provided interface (WMS, ERP, MES), and simulation of the most common fault scenarios.
Completing FAT before shipping eliminates the most common source of international commissioning delays: discovering fundamental integration problems on-site, 5,000 km from your engineering team and spare parts inventory.
International Shipping
Crating and containerisation are engineered, not improvised. Heavy machines — such as the large industrial automation systems FERSMEK has shipped by container truck — are packed to survive vibration, moisture, and handling by third-party logistics companies.
FERSMEK coordinates export documentation, country-of-origin certification, and customs classification to minimise delays at destination ports. For time-sensitive installations, air freight of control components can be arranged while the mechanical structure ships by sea.
Site Installation & Commissioning
FERSMEK engineers travel to the customer's facility to unpack, position, and connect the system. For most projects, the on-site phase begins with mechanical positioning and anchoring, followed by power and signal connection, followed by software commissioning.
Because systems arrive pre-wired and pre-tested, on-site commissioning focuses on interface verification, system integration, and production trials — not on rebuilding the system from scratch in an unfamiliar environment.
FERSMEK has completed installations in Thailand, Australia, New Zealand, and other countries across Asia, Europe, and South America. Recurring visits to customers in Sydney and Auckland reflect long-term relationships, not one-off projects.
Handover & Ongoing Support
Handover includes operator training, supervisor dashboard configuration, and a structured acceptance test on-site that mirrors the FAT. The system is not signed off until the customer's team can operate it independently.
Post-handover support is provided remotely (VPN, TeamViewer, or equivalent) and, where required, through scheduled return visits. Annual maintenance agreements are available to keep systems at peak performance and provide proactive spare-parts management.
Why the FAT matters more than most customers expect
The most common cause of commissioning overruns is not mechanical installation — it is software integration. When a PLC program's handshake with a customer WMS has never been tested against the real WMS, the first week on-site becomes a debugging exercise. A thorough FAT eliminates this category of problem entirely. The cost of doing the FAT is almost always less than the cost of one extra week of on-site engineering time.
International Projects
FERSMEK's project footprint extends beyond Thailand. The team has completed installations and provided ongoing support in Australia (Sydney), New Zealand (Auckland), and multiple countries across Asia, Europe, and South America — consistent with the company's "4 continents" operational reach.
For customers outside Thailand, FERSMEK coordinates travel logistics, accommodation, and local safety inductions as part of the project plan — so the commissioning team arrives prepared, not improvising.
Planning an Automation Project?
Whether you are in Thailand or abroad, FERSMEK's turnkey delivery process covers everything from design to handover. Start with a technical conversation.